What is Audi Care service?
Audi Signature Care Now a benefit of the ownership experience — covers scheduled maintenance 1 for the first three years or 30,000 miles, whichever occurs first. Performance you demand, confidence you deserve, and service & parts worthy of the four rings. Audi Care can be purchased at any authorized U. S. Audi Dealer or in the marketplace within your myAudi account online.Audi Care for new vehicles Enjoy scheduled prepaid services every 15,000 kilometers up to 60,000 kilometers or 4 years (whichever comes first). You can purchase the plan any time within 12 months or under 15,000 km from the time of the original vehicle in-service date, whichever comes first.Audi Care is a prepaid scheduled maintenance program providing you convenience, value, and peace of mind. Audi Care ensures quality service provided by Audi-trained technicians using Audi Genuine Parts.Audi Care and Audi Care Select are only valid for vehicles sold or leased in the US. Audi Care and Audi Care Select may not be canceled and are non-refundable. No refunds will be given if your lease is terminated early, or if your lease term is less than the coverage period.
How to claim on Audi warranty?
Contact your nearest Audi Approved Centre or any other Audi Approved Authorised Repairer and advise them that your covered vehicle is protected by the Approved Warranty All Component cover. They will manage the claim process on your behalf. While Audi’s warranty is comprehensive, there are certain exclusions to be aware of: Routine Maintenance: Services such as oil changes, tire rotations, and brake pad replacements are not covered under the warranty. Wear and Tear: Components that naturally wear out over time, like tires and wiper blades, are excluded.Contact your nearest Audi Approved Centre or any other Audi Approved authorised repairer and advise them that your covered vehicle is protected by the Approved Warranty All Component cover. They will manage the claim process on your behalf.All Audi Care prepaid scheduled maintenance expires at 57,000 miles or 66 months from the original vehicle in-service date, whichever occurs first. All Audi Care Select prepaid scheduled maintenance packages expire at the time/mileage stipulated in their Audi Care Select contracts.
What does Audi customer service cover?
You’ll receive genuine Audi parts² and service for your vehicle. Nationwide service available at any authorized Audi dealer or authorized service provider. You can buy the car outright (once all outstanding fees and charges are settled), return the vehicle to Audi Financial Services (subject to excess mileage and damage charges), or use any equity in the car to trade it in as a deposit for a newer model.Turn in your vehicle. To locate an authorized dealership near you, visit our Find an Audi dealer page. Only your original dealer is required to take your vehicle back. If you need to return your vehicle to another dealer, please contact them to ensure they can accept your vehicle.Prepaid scheduled maintenance must be completed by an authorized U. S. Audi dealer. No refunds will be given if your lease is terminated early, or if your lease term is less than the coverage period. Please contact your dealership to request a refund. May not be transferred to another vehicle.
Can you buy Audi Care after purchase?
When you purchase or lease your Audi through an authorized Audi dealer, the cost of Audi Care can be incorporated into your payment. Can also be purchased at time of service based on time and mileage eligibility. Audi Care plans are only valid in the country in which they are purchased. Audi Care plans may not be cancelled and are non-refundable. No refunds will be given if your lease is terminated early, or if your lease term is less than the coverage period. An Audi Care plan may not be transferred to another vehicle.All Audi Care prepaid scheduled maintenance expires at 57,000 miles or 66 months from the original vehicle in-service date, whichever occurs first. All Audi Care Select prepaid scheduled maintenance packages expire at the time/mileage stipulated in their Audi Care Select contracts.
How do I contact the Audi head office?
For Current Audi Owners Telephone: 1-800-822-AUDI (2834), Mon-Fri, 8 am to 8 pm, EST (Eastern Standard Time). You can cancel or terminate your Paid Plan at any time by calling an Audi connect customer service representative at 1-877-505-AUDI or visiting your account profile on the myAudi mobile app, myAudi Marketplace, and/or the myAudi Web Portal and following the instructions to cancel a Paid Plan.
Is Audi connect care?
Audi connect CARE. Get 10 years of the Audi connect Care plan included with the purchase of every new Audi—because every Audi driver deserves a comfortable driving experience with peace of mind. Make an emergency call, get a vehicle status report, or check the charging stats of your e-tron®—all with Audi connect CARE. New vehicles equipped with Audi connect® come with a complimentary six-month trial period. There are three options of Audi connect® to choose from. After six months, some Audi connect® services require a paid subscription.